Is Hippe Girls trustworthy? Reviews and trustmark

Erdmuthe Schulte
12/14/2025
Super fast delivery and very nicely packaged.
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Francoise THOMAS
12/14/2025
I still haven't received my order....???
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Response by Hippe Girls
Good morning, We are sorry to hear that you are still waiting for your order. We completely understand that this can be very frustrating. Currently, there is a huge backlog at La Poste, which is causing packages to take longer to arrive, especially for shipments from the Netherlands to France. We have packed your order with great care and sent it out as quickly as possible. Unfortunately, we have no influence over the last part of the journey. For your peace of mind, we have contacted the delivery service to ask if the package can be delivered as soon as possible. Through the Track & Trace link, you can also file a complaint with the delivery service, should you wish to do so. We hope your package arrives soon and thank you for your understanding during this busy period. Kind regards, Gwen
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Marion Biller
12/12/2025
Earrings, fast delivery, super cute.
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Mieke Berden
12/12/2025
Super fun and delivered quickly!
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Hélène RICQUIER
12/12/2025
Reasonable prices, beautiful jewelry. Problem with the delivery. Private courier is not professional.
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SS
12/12/2025
The earrings looked really beautiful in gold in the picture. What arrived were silver earrings with a faint gold shimmer (hardly noticeable). We were told that this is normal. The product does not match the pictures. If you order gold, you receive silver.
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Response by Hippe Girls
Good day, It is truly unfortunate that we received only one star from you. Regarding the earrings: There are many different shades of gold. In the past, we received feedback from customers that the earrings were sometimes too yellow and did not quite meet their expectations. Therefore, we adjusted the color slightly so that the 14-carat coating appears more natural. It is not real gold, but a beautiful coating that most customers now find more appealing. We also offered both colors for a while to give everyone a choice. As we mentioned in our email, you can return the earrings to us at any time if they do not meet your expectations. We understand that it can be challenging for an online shop to cater to all tastes. Additionally, we did not receive a response to our email and therefore did not know that you were so dissatisfied. That is why we were very surprised that you ultimately decided to leave a negative review. We find this very unfortunate, as we would have preferred to resolve it together. Best regards, Gwen
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