Is Hippe Girls trustworthy? Reviews and trustmark

Charlotte THEVENOT
8/18/2025
My order took 4 weeks to be delivered; I find this delay extremely long...
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Response by Hippe Girls
Good evening, Oh, what a pity that you did not notice that we were unable to ship orders during our renovation/move and our holidays. We clearly indicated this: at the top of every page, on our homepage, in the cart, and once again during checkout. Additionally, we shared this information on our social media and in our newsletters. We shipped your order promptly after our closure, and I see that it was delivered quickly from the Netherlands to your address in France. It’s unfortunate that you didn’t send us an email to ask why it was taking so long. Despite our holidays, we checked our emails daily. Please excuse us for this oversight. I hope you are still satisfied with your earrings. Best regards, Gwen
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Petra
8/17/2025
Great earrings. My daughter is super happy with them.
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Annette
8/17/2025
Cute earrings Everything is great
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Laurie Guittard
8/15/2025
It's great, my daughter is really happy with her 3 pairs of earrings; they are beautiful and of good quality 😊
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Karin Delgado
8/15/2025
After a month of waiting... My order never arrived!
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Response by Hippe Girls
Hello! We shipped your order last Monday. From the Netherlands to Spain, delivery usually takes about a week. According to the tracking, your package has already arrived in Spain and will be delivered in the coming days. We apologize that you did not contact us, as we could have informed you immediately. Sincerely, Gwen
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Vos
8/15/2025
Long delivery time should be communicated in advance. Show the back of the product on the website. The photo does not match reality.
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Response by Hippe Girls
Good afternoon, I'm sorry to hear that you didn't notice that we temporarily had a longer delivery time due to our vacation. I apologize for the inconvenience this has caused. We clearly stated this in advance: at the top of our website on every page, on our homepage, in the shopping cart, and during checkout. Additionally, we sent an extra email to our newsletter subscribers – both before our vacation and after your order – regarding the adjusted delivery time. It's unfortunate that this was not sufficient and that you feel we did not ship in a timely manner. I have looked up your order: on the product photo, you can see the front on the left and the back on the right. This should fully match what you received. If that is not the case, we would be happy to assist you. You can send a photo to info@hippegirls.nl. Kind regards, Gwen
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