I purchased a product online during a flash sale, but I received an email from the company saying they sent the wrong item. I haven't even received the wrong item, but they say I need to send it back before they can ship the correct item. I don't understand why I should be penalized for their mistake, and I can't cancel my order online. It's been over two weeks and I still haven't received anything.
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- Tiffany Chung
- Kristine Coustette
Great all around! Quality and weight better than anticipating. Had a question amd customer service responded promptly. Very happy customer!
How would you rate Napoleonbestek.nl?
- B. Westerweel
Especially the explanation about the use when picking up the order was greatly appreciated.
Translated with AI - Charlotte Hermsen
All products are so beautiful. I am so satisfied and happy, and I have already placed my next order.
Translated with AI - Inge
Fast delivery
Translated with AI - Geraldine Hughes
Fast delivery, beautiful packaging