Vebos.co.uk

Customer service through WhatsApp. Absolutely, useless, very arrogant communication. At least I started my conversation off by saying, oh hello there, But not very friendly whoever I was speaking to, Very Blunt and straight to the point from them.. My stands were shifting through the DPD procedure, Until I was then told to pay, Inport charges. And a further £55 ontop of my £242 for stands. Again, in whatsapp communication was very blunt by saying brexit, When I asked, why am I playing extra. Other companies would have gave free shipping with paying that sort of money.I've bought loads of things from abroad from uk. And not had to pay extreme import costs Like I had today with vebos. From the day I paid for them online. Supposed to get speaker stands within 5 days, not happening With the delay of paying import charges. I decided to pay because it's so hard to get decent stands for the Sony HT-A9 in uk. I will never, ever purchase from vebos again. One of the worst online experiences i've ever encountered and same with communication.

Good service and good speaker stand. The qr code instructions for my item didn’t work so just figured it out.

Emailed twice with damage and no reply

My order for a pair of speaker stands was cancelled with no explanation whatsoever, and attempts to communicate with Vebos to understand why were met with short unhelpful answers. I won't bother with Vebos again.