I ordered an Xbox 360 controller that got lost in the mail. After contacting them, a new one was sent without any extra charges. Great customer service as well!
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- RobinTranslated with AI
- Niek
My 3DS battery was accidentally returned by the post office, but when I contacted RetroNintendoKopen, they resent the battery for free. My 3DS is working again now!
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- Sven
Faster delivery and the product works super well.
Translated with AI - Els
Very fast and friendly service. I ordered a separate dock for my Switch, but it didn't connect with the screens. Within a day, I received a response that I could return it along with their apologies, and within a week, I had one at home that worked. The messages I received from the team were all very friendly and service-oriented. Because of this, I will definitely order here again in the future!
Translated with AI - Richard
Very customer-friendly and excellent product.
Translated with AI - Reindert
Excellent after-sales service. After receiving a disc that was not read, they immediately sent a replacement copy at no extra cost.
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