Well, the product was delivered as promised and very quickly. But they left out the instructions that were supposed to be included so I cannot start the grow kit yet. I have called, emailed and even WhatsApped their Customer Service with no reply so far...frustrating. UPDATE: The guy from Next Level got in touch with me to follow up on this rating. It turns out that they only supply a link to online instructions, and that the Customer Service for the webshop doesn't operate on the weekends. He told me that they have adjusted the English version of the webshop to reflect that, which is cool that they adapted to my suggestions quickly. Hopefully, these problems can be avoided again in the future. I can't rate the "Value for Money" or "After sale" yet since I didn't grow the paddos yet.
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ValuedShops reviews
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- Michael Cacciapaglia
- Gabor Visy
Fast delivery, nice products.
Translated with AI How would you rate Next Level?
- Jaap Henst
Great! Thank you very much!
Translated with AI - Andrea Nieuwlaat
Had it the very next day at home.
Translated with AI - Wouter Buyst
Great, arrived the next day.
Translated with AI - Mike Koertgen
Friendly, quick response (chat), very fast delivery (ordered before 16:00, delivered the next day).
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