Celtic WebMerchant

celticwebmerchant.com

| total 21,630 reviews |

1,440 reviews last 12 months

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Mark Smith
7/2/2026
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Response by Celtic WebMerchant
Thank you for the 5 stars, Mark! We hope your order brought exactly what you were looking for.
Marius
7/2/2026
I used to be a satisfied customer, as I was particularly impressed by the quality of the goods. However, it is happening more and more often that the conditions for free shipping or the loyalty program are not explained properly. The website advertises "completely free shipping from €75". That some items still incur shipping costs is only discovered during the payment process (not even in the shopping cart). The loyalty program also cannot be combined with the regular offers. Then it can be left alone.
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Response by Celtic WebMerchant
Marius, thank you very much for your detailed feedback and for taking the time to share your experiences so specifically. We have significantly expanded our range of shipping partners in recent years, which unfortunately has made it more difficult to universally promise "free shipping from €75" for every location and every order. Since we need your delivery address for an accurate calculation, we can only display the available shipping options and the associated costs at the final step of the ordering process. In most cases, a free option will be displayed there that you can select. However, we understand that it is frustrating to learn this so late in the ordering process. We are sorry to hear that the loyalty program is not entirely clear to you. If you have any questions, we are happy to assist you through our customer service page at celticwebmerchant.com. (You will initially receive an automatic response. If this does not sufficiently answer your question, just indicate this, and you will be promptly connected with a staff member.)
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How would you rate Celtic WebMerchant?
Lasse Landberg
7/2/2026
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Response by Celtic WebMerchant
Thank you for the 5 stars, Lasse! We hope your order was everything you were looking for. See you next time!
Jorge Sierra
7/1/2026
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Response by Celtic WebMerchant
Gracias por las 5 estrellas, Jorge! Esperamos que su pedido haya sido de su agrado. Hasta la próxima!
Anne-Sophie Jeannottat
7/1/2026
Good quality fabric. The items meet my expectations. Customs fees are very high.
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Response by Celtic WebMerchant
Anne-Sophie, thank you for your review! We are delighted that the items meet your expectations and that the fabric is up to standard. Regarding customs fees: Switzerland being outside the European Union, these fees are unfortunately imposed by customs authorities and are beyond our control. We understand that this can be an unpleasant surprise. For any questions, our customer service page on celticwebmerchant.com is at your disposal.
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TM
7/1/2026
Fast delivery, would be happy to order again.
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Response by Celtic WebMerchant
Thank you very much, we are very happy! Fast delivery is important to us and we look forward to your next visit!
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Approved

Member of ValuedShops since 2017

Regular monitoring
Clear conditions
Complaint management
Real entrepreneur

Contact info

Address: Celtic WebMerchant
Marisstraat 8a
3364AZ Sliedrecht NL
Email
Phone: 06-29245167
Website: celticwebmerchant.com
CoC: 87703211
VAT: NL864375803B01

Celtic WebMerchant

Celtic WebMerchant is een internationale leverancier van historische replica's.

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Reviews from other sources

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