PUIK
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Rohit Dhote
Terrible purchasing experience. We ordered a dining table to the UK that we were promised would arrive pre Christmas 2021. It is mid Feb and we are still waiting - and customer service is unable to even provide an accurate estimate of delivery.
Customer service is totally inept - could not navigate the paper work required, and even at one point asked us if we could fill it in on their behalf.
I cant speak to the quality of the product but regardless we wont buy Puik again.Reply from PUIKDear Rohit,
Thank you for your message and we are sorry you had this experience with your purchase. Unfortunately, in this case we are dependent on external parties, which has caused the process to be delayed. We have compensated you for the delay as we prioritize customer satisfaction.
Fortunately, customer service informed you earlier today when Jan Krediet (transport) will schedule your delivery. We expect that you will receive the table soon. If you have any questions or comments, we can always be reached by e-mail or phone. We are happy to help!
Team Puik -
Aiden d'Araujo
Super service!
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How do you rate PUIK?
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Frans van der Linde
On schedule with delivery.
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Bronwyn Shelley
Great communication and quick delivery...even to NZ!
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Joost Dudok van Heel
Good service
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Gerlinde Langerak
Persoonlijke aandacht!
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Monique Owen
yes highly
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Obi Asika
It was all straightforward. The designs are great.
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Joao Quadrado Gil
Great costumer service
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Anne
Fantastic webchat service.
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Pedro Andrade
Excellent communication, well packaged product
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Andy Qualls
The delivery came way ahead of schedule, despite international shipping. The glasses I ordered were wrapped and packed very well, and there wasn't a scratch on them. They're very beautiful. I also got a free canvas bag with the purchase that I was expecting to be flimsy, but it's actually very well made with very thick material.
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Jan van der Wilt
Original products
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justin ballantine
Great communication, efficient delivery - abs just wonderful products.
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Annelies Huijzer
Ik heb 4 espresso kopjes besteld, 2 x roze en 2 x lichtblauw. Van te voren had ik geïnformeerd of de kopjes in de vaatwasser konden. Het antwoord was dat dit kon. Ik heb de kopjes nu een oaar weken en in de vaatwasser gezet. Helaas zitten er op de buitenkant nu toch vlekken die in het kopje zojn getrokken. Ik ben daar niet blij mee. Het zijn geen goedkope kopjes en het advies klopt dus niet. Eat kunnen jullie voor moj betekenen.
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Marcel en Jacqueline. Strolenberg-Blom
Quick and clean delivery with a personal note inside that made us smile!
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Lodewijk Jurgens
yesss
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Frank Gescher
Top product. Great service. Excellent team.
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Lena Gehrke
Amazing products and service. I live in the US and ordered a large mirror. Multiple team mates reached out to me to coordinate the shipping and ensured that it would be packaged well to avoid any damage. When it arrived it was completely safe and sound and I was overjoyed!
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BARBARA CORNEO
Great service, great products