Beni Ouarain Outlet Store

Beni Ouarain Outlet Store

Outlet Store Vintage Rugs. Especially, Beni Ouarain rugs, Boucherouite rugs and the Handira plaids.
9,6
272 customer reviews
Reviews collected via ValuedShops
Filter 272 reviews collected through ValuedShops - 152 with description

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  • Brenda
    Verified customer of Beni Ouarain Outlet Store

    Prachtige kleden voor een eerlijke prijs en super snel geleverd 👍🏼

  • Bas
    Review for Beni Ouarain Outlet Store

    I ordered a rug, but there was no communication on the delivery + no response to any reach out via email / phone / chat. Only after filing a complaint I got a response stating they will deliver the rug as requested. Which they did. The rug is good quality and as described. It's a pity the customer experience was so poor. If they had done a better job I surely had given them a higher rating.

    Reply from Beni Ouarain Outlet Store

    Dear Bas,

    Thank you for reaching out to us, and I apologize for any confusion or inconvenience you may have experienced.
    I understand your concerns regarding the rug order, and I want to clarify the situation. As per our records, the agreed-upon delivery date for your rug is scheduled for the 28th of January. We value your satisfaction, and in consideration of your holiday plans, we mutually decided to delay the delivery until that date.
    I want to assure you that your order is in progress, and we are committed to fulfilling our agreement.
    Additionally, I would like to address your concerns about our responsiveness. We apologize for any inconvenience you may have faced with our communication channels. We take your feedback seriously and will review our processes to ensure a more seamless experience for our customers.
    For your reference, you can track the satisfaction of our clients through our WebwinkelKeur profile. We appreciate your trust in us, and we are dedicated to providing the best possible service.
    Thank you for your understanding, and we look forward to delivering your rug as agreed.

    Best regards,
    Dina

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  • Jessica Earnshaw
    Verified customer of Beni Ouarain Outlet Store

    Great service, fast shipping, questions answered quickly and product is high quality - very happy with purchase
    Customs charge as sent to UK

    Reply from Beni Ouarain Outlet Store

    Thank you for your positive feedback! We're delighted that you're pleased with our service, fast shipping, and high-quality product. Regarding the customs charge to the UK, we strive to be transparent about potential fees. If you have any questions, feel free to reach out. We appreciate your support!

  • Susanne
    Verified customer of Beni Ouarain Outlet Store

    Heel fijne winkel. Het bestellen ging heel makkelijk, goede communicatie over de levering én heel blij met het kleed.

    Reply from Beni Ouarain Outlet Store

    Dank voor je positieve feedback! Blij dat het bestellen makkelijk ging, de communicatie over de levering goed was, en je blij bent met het kleed. Voor vragen staan we altijd klaar!

  • Judith Winter
    Verified customer of Beni Ouarain Outlet Store

    Good pricing, super quality und really fast delivery!

  • GR.
    Verified customer of Beni Ouarain Outlet Store

    Good service. Good product. Top!

  • Mandy
    Verified customer of Beni Ouarain Outlet Store

    This was already my second order. The carpets are simply wonderful.

  • Pauline K
    Verified customer of Beni Ouarain Outlet Store

    Zeer zeer snelle levering en prachtige kwaliteit van het kleed! Heel blij mee!

  • Ml Blaauw
    Verified customer of Beni Ouarain Outlet Store

    Geweldige service!

    Reply from Beni Ouarain Outlet Store

    Kleed gerepareerd naar wens en inmiddels geleverd. Dank voor je geduld.

  • Sari Nieminen
    Verified customer of Beni Ouarain Outlet Store

    Great value, fast shipping.

    Reply from Beni Ouarain Outlet Store

    Thank you

  • Simona
    Verified customer of Beni Ouarain Outlet Store

    Very fast delivery, product is beautiful

    Reply from Beni Ouarain Outlet Store

    Thank you

  • Nicolet Pons
    Verified customer of Beni Ouarain Outlet Store

    The delibereren was Sybren!

    Reply from Beni Ouarain Outlet Store

    Thank you

  • Hans
    Verified customer of Beni Ouarain Outlet Store

    Good pricing, good product, fast answers to questions and delivery within two days as promised!

    Reply from Beni Ouarain Outlet Store

    Thank you

  • Taina
    Verified customer of Beni Ouarain Outlet Store

    Fast delivery, nice product

  • Marian Martínez Marín
    Verified customer of Beni Ouarain Outlet Store

    Great quick service

  • Janine Petersen
    Verified customer of Beni Ouarain Outlet Store

    Super Service and very beautyful Carpet.

  • Christina El Fezazi
    Verified customer of Beni Ouarain Outlet Store

    Schnelle Lieferung, genau wie auf dem Foto

  • Bernadet
    Verified customer of Beni Ouarain Outlet Store

    Snelle bezorging, kleed is nog mooier dan op foto.

  • Herbert Summer
    Verified customer of Beni Ouarain Outlet Store

    Fast shipping, beautiful carpet

  • Gavin Henry
    Verified customer of Beni Ouarain Outlet Store

    The rug looks better in real life than in the pictures