I ordered a rug, but there was no communication on the delivery + no response to any reach out via email / phone / chat. Only after filing a complaint I got a response stating they will deliver the rug as requested. Which they did. The rug is good quality and as described. It's a pity the customer experience was so poor. If they had done a better job I surely had given them a higher rating.
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- Bas
- Annika Wanamo
How would you rate Beni Ouarain Outlet Store?
- Jessica Earnshaw
Great service, fast shipping, questions answered quickly and product is high quality - very happy with purchase Customs charge as sent to UK
- Susanne
Very nice store. Ordering was very easy, good communication about the delivery, and I'm very happy with the rug.
Translated with AI - Judith Winter
Good pricing, super quality und really fast delivery!
- GR.
Good service. Good product. Top!