Is RALkleuren.com trustworthy? Reviews and trustmark

Freeland Group Restaurants
6/12/2023
Order was placed quickly with great customer service response.
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Guillaume Couasnon
6/12/2023
Finally, my order arrived this noon!!! My order took a long time to arrive, but that was a problem with the carriers (Dutch post and French post) and not RALkleuren. Good product, delivered in a bubble envelope.
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Response by RALkleuren.com
We are sorry to hear that you haven't received your order yet. We received your order on June 2 at 16:06. On June 2 at 16:18, the order was sent in an envelope to your address. RAL K7 orders are sent in a regular envelope, which unfortunately cannot be traced. Please check your mailbox; the envelope may have already been delivered. During the ordering process on our website, customers have the option to choose registered mail for an additional cost, which allows for tracking. Unfortunately, tracking is not available with standard shipping. We hope that the envelope arrives soon, as it was sent some time ago.
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Herman Hordijk
6/10/2023
Fast delivery of a beautiful product.
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Premiere Travel
6/9/2023
Speedy service and the item was exactly what I needed. Great!
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luca puccinelli
6/8/2023
After 11 days, I still haven't received anything.
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Response by RALkleuren.com
We are sorry to hear that you haven't received your order yet. We received your order on Monday, May 29, after business hours. On Tuesday, May 30, the order was sent in an envelope to your address. RAL K7 and RAL E4 orders are sent in a regular envelope, which unfortunately cannot be traced. Please check your mailbox; the envelope may have already been delivered. During the ordering process on our website, customers have the option to choose registered mail for an additional cost, which allows for tracking. Unfortunately, tracking is not available with standard shipping. We assume that the envelope will arrive soon, as it was sent a while ago. Unfortunately, we cannot see the current status or the expected delivery date. Additionally, our shipping partner, PostNL, is experiencing delays due to changes in their system. We apologize for the inconvenience.
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Luci Mastropasqua Inc., architecture+design
6/4/2023
arrived fine and well packaged
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