Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8346 5 star ratings 8346
Vuur & Rook has 1079 4 star ratings 1079
Vuur & Rook has 117 3 star ratings 117
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 53 1 star ratings 53

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  1. Rick van der Schuit

    If anyone has invented service, it is definitely Vuur & Rook. Top shop!

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  3. Joyce Renkema

    I ordered a gift card, which was supposed to be sent via email within 36 hours. I actually needed it the same day, and after contacting them via WhatsApp, the card was created and sent to me immediately, so I received it within 5 minutes! Great service!

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  4. How would you rate Vuur & Rook?

  5. Marco Brugmans

    The product was chilled, but not frozen. Otherwise, everything was fine.

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  7. Martijn

    The website didn't work very well, but it eventually got sorted out, although it was still suboptimal.

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  9. Thomas Karstädt

    I have ordered quite a lot in the last few months. I have never had a complaint. Highly recommendable!

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  11. Jans Muskee

    Ordered on Friday evening and received it neatly at home on Tuesday afternoon. Super 👍🏻

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