Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
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How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8343 5 star ratings 8343
Vuur & Rook has 1079 4 star ratings 1079
Vuur & Rook has 117 3 star ratings 117
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 53 1 star ratings 53

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  1. Tim Meij

    Great app and fast delivery! Good quality charcoal!!

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  3. Wouter Stolk

    As a freelancer, I regularly order online; unfortunately, it is often confirmed that picking up would have been faster and cheaper. I ordered some items privately from Vuur & Rook, a wonderful shop with plenty of choices and multiple delivery options. The order arrived quickly, with clear communication regarding the order and delivery, and after receiving it, we spent hours unpacking. It was excellently packaged! Many online shops could take a cue from this! I immediately downloaded the app and registered as a regular customer...

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  4. How would you rate Vuur & Rook?

  5. Alexander Alderweireldt

    Very satisfied. Well packaged, delivered quickly. Clear website.

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  7. Mark Vreeswijk

    Nice shop with truly the largest selection of sauces and rubs I have ever seen all in one place. And you can also taste them all before you buy!

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  9. Piet J. van Roest

    Very satisfied. I was able to pick up the product, which I wanted fresh instead of frozen, at the shop. I went there with a grandchild, who was treated to a cotton candy on the spot. Great service.

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  11. Corrie Atanasov

    Very satisfied, order correct! Neat handling, good communication 👍

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