Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8340 5 star ratings 8340
Vuur & Rook has 1079 4 star ratings 1079
Vuur & Rook has 117 3 star ratings 117
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 53 1 star ratings 53

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  1. Paul Staehle

    Excellent and fast service! Delivery was neatly packaged, and there was clearly thought put into the customer experience with a nice little surprise! Top!

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  3. Evert van Oene

    Super fast delivery, and it was also well chilled! 👍👍👍

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  4. How would you rate Vuur & Rook?

  5. Henri Schumacher

    Very satisfied, good and neat service. Ordered on Wednesday evening and indicated that I would pick it up on Friday morning. Received a message on Thursday that everything was ready. Super shop with friendly staff.

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  7. Marcel Berendsen

    a somewhat delayed shipment, but well resolved by customer service

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  9. Chris Valkenburg

    Correct product, delivered at the specified time without damage.

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  11. Clint Schroijen

    As always, good, fast, and correct service from Vuur & Rook.

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