Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8377 5 star ratings 8377
Vuur & Rook has 1082 4 star ratings 1082
Vuur & Rook has 118 3 star ratings 118
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 55 1 star ratings 55

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  1. Ton

    Nothing to complain about. Just delivered on time.

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  3. michiel goldsmid

    Good clear service

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  4. How would you rate Vuur & Rook?

  5. Ron Klaassen

    I ordered for the first time and am very satisfied with the delivery. However, Post NL was once again slow with the delivery. This time, there was free shipping for orders over 25 euros, but normally I understand it's 150 euros, which is quite high.

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  7. Martin de Goeij

    Quickly ordered and quickly delivered.

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  9. Sander Nuninga

    Very large assortment with reasonable prices. One of the items I ordered turned out to be out of stock. Vuur & Rook themselves contacted me to ask how they could best resolve this for me. All in all, very good customer service and very friendly staff!

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  11. Dik

    Fast delivery and everything was great.

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