Hendrik Van Eijk
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Fast delivery exactly as expected.
The packaging was opened by a sales employee, as I discovered after delivery. Since this was supposed to be a gift, I could no longer give it as such. When I contacted them, it turned out that the employee had opened it for inspection, and I had to return it for an exchange. Shortly after, an employee called to say they couldn't guarantee that this one hadn't been opened either... you make a blunder... make a mistake... and then leave the customer to resolve it... first return it before we send another one, with the risk that I won't have a gift in time... I would say, we make a mistake... I will immediately send another one (unopened) and then you send the other one back so you have no risk of NOT having a gift in case the shipment goes wrong... THAT IS SERVICE.
Delivery was top-notch! Keep it up!