Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

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This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

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Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

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How would you rate Vuur & Rook?

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Vuur & Rook has 15442 5 star ratings 15442
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Vuur & Rook has 193 3 star ratings 193
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Vuur & Rook has 102 1 star ratings 102
Vuur & Rook has 1 0 star ratings 1

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  1. Sebastiaan Brons

  3. Michael Hermse

  4. How would you rate Vuur & Rook?

  5. Sjoerd van Velzen

  7. Douglas Thackrey

    My experience: - Ordered on the 17th - Chased for tracking number on the 19th, shipping label only raised after I chased - Chased again on the 22nd, was told it had shipped, but tracking showed that only the information had been given to courier - Chased again on the 22nd, and package finally given to courier only after chasing again Website says that orders before 16:00 normally go out same day, but mine went out 5 days later. Customer service gave me wrong information throughout and it seemed clear that action only happened when I chased.

    Reply
  9. Roy Smeets

  11. Valiant De Haas