Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • ValuedShops
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 15431 5 star ratings 15431
Vuur & Rook has 2943 4 star ratings 2943
Vuur & Rook has 193 3 star ratings 193
Vuur & Rook has 74 2 star ratings 74
Vuur & Rook has 102 1 star ratings 102
Vuur & Rook has 1 0 star ratings 1

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  1. Marcel van Hemert

  3. Juliana Oliveira

    Very quick and diligent answers through WhatsApp and the package comes with little extras that are really pleasant. Very good customer service

    Reply

  4. How would you rate Vuur & Rook?

  5. Marieke Aarts

  7. Kay Hartkamp

    Fast delivery as agreed, good care.

    Translated with AI
    Reply
  9. Stef

    Great shop, ordered in the afternoon, delivered the next day. Lots of choices and a lot of know-how. I do find the pop-up chat on the site a bit annoying; I would prefer it to only appear when I ask for it. Other than that, nothing to complain about.

    Translated with AI
    Reply
  11. christophe destraz

    my order is make 04/05.....it is on 10/05 and I have not yet received my parcel ? Status of the parcel :Your parcel has been shipped by your webmerchant, but has not yet been taken over by Private Parcel

    Reply