Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

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Vuur & Rook has 15415 5 star ratings 15415
Vuur & Rook has 2942 4 star ratings 2942
Vuur & Rook has 193 3 star ratings 193
Vuur & Rook has 74 2 star ratings 74
Vuur & Rook has 102 1 star ratings 102
Vuur & Rook has 1 0 star ratings 1

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  1. Ronald Tesselaar

  3. joop koolmoes

  4. How would you rate Vuur & Rook?

  5. Wouter Stolk

    As a freelancer, I regularly order online; unfortunately, it is often confirmed that picking up would have been faster and cheaper. I ordered some items privately from Vuur & Rook, a wonderful shop with plenty of choices and multiple delivery options. The order arrived quickly, with clear communication regarding the order and delivery, and after receiving it, we spent hours unpacking. It was excellently packaged! Many online shops could take a cue from this! I immediately downloaded the app and registered as a regular customer...

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  7. toine kraayenbrink

  9. Hans van Groningen

  11. Remco Reijngoud