Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8369 5 star ratings 8369
Vuur & Rook has 1082 4 star ratings 1082
Vuur & Rook has 118 3 star ratings 118
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 55 1 star ratings 55

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  1. Sebastien La Rondelle

    Excellent price-quality ratio.

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  3. Klaas

    This time I also bought fresh products. Good quality and well packaged. Customer service was able to respond very quickly to resolve an issue with the carrier.

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  4. How would you rate Vuur & Rook?

  5. Martijn Hamblok

    Everything was received perfectly and the quality of the products is high!

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  7. Berry van Aalst

    After a phone consultation, I received good advice and the ordered items were delivered the next day (and the day after that, I lit the smoker)! In short, top service!

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  9. jacco looijen

    Always well taken care of. Great team!

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  11. Henk Jansen

    Well organized. It's especially nice that you receive a voucher for "free" shipping if you leave the products in your shopping cart for a while.

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