Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
Last verification
Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • ValuedShops
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

ValuedShops
Filter reviews by rating
Vuur & Rook has 15417 5 star ratings 15417
Vuur & Rook has 2943 4 star ratings 2943
Vuur & Rook has 193 3 star ratings 193
Vuur & Rook has 74 2 star ratings 74
Vuur & Rook has 102 1 star ratings 102
Vuur & Rook has 1 0 star ratings 1

Impartially managed by ValuedShops. Read our policy and terms.

Apply filters

Sort
Rating
Search reviews
Publication date
Review properties
  1. Donatas Urbonavicius

    Quick delivery, frequent updates on how order is being processed

    Reply
  3. J Hamstra

    Great service

    Translated with AI
    Reply

  4. How would you rate Vuur & Rook?

  5. Dirk

    The delivery didn't go quite right, but after sending an email to Vuur & Rook, I received a response the same day that they would deliver the correct product the next day and that I could keep the wrong product. Things can always go wrong, but the service is in the solution. Well done.

    Translated with AI
    Reply
  7. Eddy

    After placing the order, it took 6 days for delivery. So I had to get other coal.

    Translated with AI
    Reply
  9. M.A. Reukers

    We appreciated that there was phone contact regarding the planning of when the delivery could take place. Good communication. The willingness to answer questions over the phone was experienced as pleasant!

    Translated with AI
    Reply
  11. Mijnder

    Product and service TOP

    Translated with AI
    Reply