Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
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How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8383 5 star ratings 8383
Vuur & Rook has 1082 4 star ratings 1082
Vuur & Rook has 118 3 star ratings 118
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 55 1 star ratings 55

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  1. Mark Broere

    Superb service

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  3. nico bruggemann

    Great service!

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  4. How would you rate Vuur & Rook?

  5. Ronnie

    Great shop with a customer-first mentality. I ordered coconut briquettes and smoking wood. When I opened my package, there was an extra product included to help light my briquettes. This is the mentality that deserves to be rewarded. It's not just about giving something extra, but about thinking of the customer. To ensure that the customer has a successful BBQ. This is the mentality that makes this my go-to shop. Thank you, Vuur & Rook, for the wonderful shopping experience!!

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  7. Gregory Bers

    Simple as it should be. I order, it is delivered quickly, and everything is in order. There's also a nice magazine included. Recommended.

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  9. Patrick Van Geerteruy

    Good service, answered quickly and well.

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  11. Luc De Neve

    Ordered without any issues, delivered promptly!

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