Poor communication, confusing ordering process with only one payment method.
Approved
Member of ValuedShops since 2019
Regular monitoring
Clear conditions
Complaint management
Real entrepreneur
ValuedShops reviews
Impartially managed by ValuedShops. Read our policy and terms.
- Chris van RijnTranslated with AI
- M Hendriks
Yes, certainly.
Translated with AI How would you rate Gin Fling?
- Froukje
My order has still not been delivered after 2.5 weeks. Gin Fling no longer responds to emails after I made the payment immediately after the order, as they requested.
Translated with AI - Isa
It took way too long for the order to be delivered. No response to emails, while a message with payment details arrived in no time. Difficult to reach by phone; when I indicated that I wanted to cancel the order because it was taking too long, a tracking code was created, but it was still not ready to be shipped. The order arrived too late... a terrible way to handle customers.
Translated with AI - Paul McNamara
The delivery simply took too long without any explanation.
Translated with AI - Ian I van der Kaap
Just a brief misunderstanding regarding the payment, but it was promptly checked and resolved.
Translated with AI