Neofollics Hair Technology
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anna
I’ve been using Hair Growth Supporting Tablets for about 2 months, and there are already visible effects, as the hair loss has really decreased a lot
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Marco Fogante
It is a good product but not really helpful
Reply from Neofollics Hair TechnologyDear,
Thank you for your review and for sharing your experience.
We’re glad to hear that you consider the product to be good, but we’re sorry that it did not deliver the results you were hoping for. We understand that this can be disappointing.
Beard growth can vary significantly from person to person and often requires consistent use over a longer period (typically 3–6 months) to see visible improvements. Factors such as genetics, skin condition, and routine also play an important role.
Kind regards,
Neofollics Hair Technology -
How do you rate Neofollics Hair Technology?
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Marko
I never received the products, even after 20 days of waiting. I got a full refund but lost time for nothing.
Reply from Neofollics Hair TechnologyDear,
Waiting for your order and not receiving it is of course not the experience we aim to provide and we completely understand your frustration about the time lost.
As you mentioned, the shipment unfortunately did not reach you, and we have processed a full refund as soon as this became clear. While we’re glad we could resolve it financially, we understand that this does not make up for the inconvenience caused.
Situations like this are often related to issues during transit or customs handling, which are unfortunately outside of our direct control. That said, we always aim to support our customers as quickly and transparently as possible when something goes wrong.
If you would consider giving us another chance in the future, we would be more than happy to assist you and ensure a smoother experience.
Kind regards,
Neofollics Hair Technology -
Pervan
Great service
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F. Verzijl
Snel geleverd
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Nicolas Wespi
Uneffiien
Reply from Neofollics Hair TechnologyDear,
Thank you for your feedback. We’re sorry to hear that you find the product ineffective.
Results can vary from person to person, and with hair-related products it often takes consistent use for at least 3 to 6 months to properly evaluate the effect.
We would be happy to understand your experience better and see how we can help. Could you share a bit more about how long you have been using the product and how you have been applying it? This will allow us to provide more tailored advice.
Thank you again for your review, and we hope to assist you further.
Kind regards,
Neofollics Hair Technology -
Georgios C.
Fast dispatch and delivery
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JC
Shipping was a disaster. I got about eight voicemails and emails from some logistics manager at Federal Express asking me to file some form with the US FDA in order to complete delivery. I had no idea what that was, nor was I going to file a form with a US regulatory agency for a consumer purchase I made. I contacted the company and they reached shipped. The order after the initial order was returned. The ordering process was a complete disaster.
Reply from Neofollics Hair TechnologyDear,
Thank you for sharing your feedback. We sincerely regret to hear about your experience and apologise for the inconvenience caused.
We understand how frustrating it must have been to receive multiple requests from Federal Express regarding the submission of an FDA form. This requirement, known as an FDA Prior Notice, can occasionally arise when international shipments to the United States are flagged by customs. Unfortunately, this is beyond our direct control and can be unexpected for customers, especially for personal consumer purchases.
Nevertheless, we fully understand that the process did not meet your expectations, and we sincerely apologise for the inconvenience caused.
If there is anything further we can do to assist you, please do not hesitate to contact us.
Kind regards,
Neofollics Hair Technology -
Silvia Augustine
I never knew i could come across a product that could stop my dandruff, dry scalp, itchy scalp, frizzy hair, and hair loss problems untill i came across Neofollic products. Although i had my doubts about the products at first but after using these combination of the products the exfoliating shampoo, the stimulating Conditioner, the Nourishing Mask and the peeling serum with consistency for 2-4 weeks the changes i saw on my hair was marvelling. So NEOFOLLIC keep up the good work 👏 💯.
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MS
The delivery was on time and the product was as expected. It remains to be seen how effective it is.
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JH
I needed urgent help with a very itchy flaky scalp in one area in particular.
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Bernad Donkor
Fast delivery!
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Elena Solomchenko
Não vejo para já resultado.
Reply from Neofollics Hair TechnologyDear,
Thank you for your review. We understand it can be frustrating not to see results yet.
With the Anti Grey Hair Serum, visible changes usually take time. For most people, it can take at least 3 to 6 months of consistent use before the first improvements in hair colour become noticeable.
It’s important to apply the serum daily and directly to the scalp, as consistency plays a key role in the effectiveness. Results can also vary depending on factors such as the stage of greying and individual response.
For best results, the serum can be combined with the Anti Grey Hair Tablets, as this supports the process from both inside and outside.
If you need further assistance, please let us know.
Kind regards,
Team Neofollics -
Eg
. Abcde
Reply from Neofollics Hair TechnologyDear,
Thank you for your review and for sharing your experience.
We’re sorry to see that your experience did not fully meet expectations.
As no additional details were provided, we would really appreciate it if you could share a bit more about your experience so we can better understand what may have gone wrong. Your feedback helps us improve our products and service and we would be happy to assist you further or provide advice if needed.
Please feel free to reach out to us directly.
Kind regards,
Neofollics Customer Service -
Kelley Murphy
Fast delivery, no problems, amazing
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RH
I had issues with my delivery, but I am so thankful for your excellent customer service.
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Alex
Delivery is a bit slow and I always have to pay an extra duty tax. I love the product, but it can get a bit expensive when all is done. Regardless, I'll still stick with the program. Thanks.
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Samantha David
Customer service don't reply to emails. All you get is a flood of marketing rubish.
Reply from Neofollics Hair TechnologyDear,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how frustrating it can be when you feel your message has not been answered, and we sincerely apologise if your email was missed or delayed. That is certainly not the level of service we aim to provide.
Please feel free to contact us again at klantenservice@neofollics.com
, or reply here with your question, and we will make sure to assist you as soon as possible.
Regarding the emails you are receiving, we understand your concern. If you prefer not to receive marketing emails, you can unsubscribe at any time using the link at the bottom of the email, or let us know and we will remove you from the mailing list.
We appreciate your feedback and will use it to improve our service.
Kind regards,
Neofollics Customer Service -
Swanza Deluze
I never received your product.
Reply from Neofollics Hair TechnologyDear,
Thank you for your review, and we’re very sorry to hear that you have not received your order.
We hope to provide you with a better experience in the future. If there is anything else we can assist you with, please don’t hesitate to let us know.
We sincerely apologise for the experience and appreciate your patience.
Kind regards,
Neofollics Customer Service -
Barbara Zumer
ok, service