Neofollics Hair Technology

| total 3,553 reviews |

409 reviews last 12 months

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Natash
11/13/2023
My package was delivered to Hungary! My address is in Ireland!
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Response by Neofollics Hair Technology
Dear Natash, Thank you for your comment. We appreciate your comments and take them very seriously. According to our system, the package has been delivered to the address provided, in Ireland but we see in your review that it has been delivered in Hungary. We will contact you from customer service to find a solution as soon as possible as everything is correct in our system. We apologize for any inconvenience caused. Best regards, Neofollics Team
Morgane Cucak
11/12/2023
I've never received my order...
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Response by Neofollics Hair Technology
DearMorgane, Thank you for your comment. We appreciate your comments and take them very seriously. According to our system your order has been delivered on November 10th. Therefore, if you have not received the package we would like to initiate an investigation. We will contact you from customer service for more information. We are sorry for what happened and we will work to find a solution as soon as possible. Best regards, Neofollics Team
How would you rate Neofollics Hair Technology?
Ibrahim Nail Salim
11/11/2023
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Christopher Davidson
11/11/2023
I am still waiting for my order; no updates or information as to when I will get it despite emailing them, and no communication at all, not good service at all
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Response by Neofollics Hair Technology
Beste Christopher, Bedankt voor jouw review. Wij waarderen jouw feedback en nemen deze dan ook zeer serieus. Wij zien dat jij jouw pakketje nog niet hebt ontvangen, dit is natuurlijk niet de bedoeling. Daarom hebben wij contact opgenomen met onze verzendmaatschappij. Zij gaan een onderzoek starten om erachter te komen wat er aan de hand is met jouw pakketje. We vinden het erg vervelend dat je je pakket nog niet hebt ontvangen, maar volgens de track and trace die je in je e-mail hebt ontvangen, is het pakket onderweg. We werken echter graag met u samen om een oplossing te vinden. Met vriendelijke groet, Team Neofollics
NATALIE RENÉE VITTORI
11/9/2023
Great service. Fast delivery. Very good experience. Highly recommended.
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Caitlin Glore
11/8/2023
Great customer service! Thank you
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Approved

Member of ValuedShops since 2019

Regular monitoring
Clear conditions
Complaint management
Real entrepreneur

Contact info

Address: Neofollics Hair Technology
Meander 251
6825MC Arnhem NL
Email
Phone: 0650570817
Website: neofollics.com
CoC: 63336782
VAT: NL855192434B01

Neofollics Hair Technology

Stimulate hair growth without drugs, without side effects and without harsh chemicals. At Neofollics, our products have been specially developed to optimally care for the hair and to solve hair problems. Without compromising on ease of use.

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