Is Neofollics Hair Technology trustworthy? Reviews and trustmark

Theresia
8/30/2025
great product, arrived in a timely manner!
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Beatriz Goncalves
8/27/2025
Just started using it. Need more time to evaluate it.
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Sandy Daguzé
8/22/2025
This product made me lose a much more hair than usual and gave me severe scalp irritations
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Response by Neofollics Hair Technology
Dear Sandry, We’re very sorry to hear about your experience and truly regret the inconvenience you’ve had. Our products are formulated mainly with natural ingredients to minimize the risk of reactions. However, in some cases, people with a sensitive scalp may still experience irritation, especially if too much product is applied. Adjusting the dosage often helps to reduce this sensitivity. Regarding the increased hair shedding you noticed: this can sometimes occur in the first phase of using hair growth products. It’s known as the “shedding phase”, a temporary process in which weaker, old hairs fall out to make room for stronger, healthier hairs to grow. While this can be concerning, it is usually a positive sign that the product is stimulating the hair cycle. We’d love to guide you further to make sure you can use the product comfortably and effectively. Please feel free to contact us at customerservice@neofollics.com, so we can provide you with tailored advice. Best regards, Neofollics Team
Luc
8/20/2025
Been using it for a month and a half, can’t see difference yet
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Response by Neofollics Hair Technology
Dear Luc, Thank you for your review and for sharing your experience. You’re definitely on the right track — consistency is key when it comes to seeing results. Since you’ve been using the product for a month and a half, it’s still early in the process. Visible improvements often become noticeable after 3 to 6 months of regular use, as the hair growth cycle takes time. We encourage you to keep going with your routine, and we’re confident that with patience, you’ll start to notice positive changes. If you’d like, you can always reach out to us at customerservice@neofollics.com for extra tips or guidance. We’re here to support you along the way. Best regards, Neofollics Hair Technology
pablo
8/20/2025
the shipping never arrive, and the assistant manager don’t answer my emails
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Response by Neofollics Hair Technology
Dear Paulo, Thank you for your review! We're glad to hear the shipping was fast. If you have any feedback on how we could make your overall experience even better, we'd love to hear from you. You can always reach us at customerservice@neofollics.com. We’re happy to help. Kind regards, Neofollics Hair Technology
Wendy Bakker
8/19/2025
Good products for my hair. Good service.
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