Is Neofollics Hair Technology trustworthy? Reviews and trustmark

Bogdan Klusovski
1/26/2026
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Caroline Price
1/24/2026
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How would you rate Neofollics Hair Technology?
Salma Lakha
1/23/2026
I’ve been using the anti-grey tablets and serum for about 11 months now. I’m 42 years old and had around 40% grey hair when I started. I wasn’t expecting a dramatic reversal, but I did hope to see some visible improvement. Unfortunately, after nearly a year of taking the tablets consistently, I haven’t noticed any change at all. Given the cost, I’m unsure whether it’s worth continuing the treatment. As for the serum, it’s recommended for daily use, which I find impractical since I don’t wash my hair every day—only about twice a week. serum to unwashed hair makes it feel very greasy.
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Response by Neofollics Hair Technology
Dear Salma, Thank you for sharing your honest experience and for taking the time to use our Anti Grey routine so consistently. We fully understand your disappointment, especially after such a long period of use. Grey hair is a complex biological process influenced by genetics, age and individual melanin activity, which means that results can vary significantly from person to person. Unfortunately, this also means that not everyone will experience visible changes, even with consistent use. Regarding the serum: we understand your concern. The serum is designed to be applied directly to the scalp and does not require daily hair washing. It can also be used on dry hair in smaller amounts, focusing only on the scalp, to avoid a greasy feeling. We genuinely appreciate your feedback, as it helps us improve both our products and how we communicate realistic expectations. If you would like, our customer care team would be happy to review your case personally and discuss whether any adjustments or alternatives might suit you better. We are here to help you. Best regards, Neofollics Hair Technology
Lein
1/23/2026
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Response by Neofollics Hair Technology
Dear Lein, Thank you for your rating. We’re sorry to see that your experience did not meet expectations. As no additional feedback was provided, we would genuinely appreciate hearing more about what went wrong or what could have been improved. Our products are designed to support hair health over time, and results may vary depending on individual factors. If you experienced any issues or have questions about usage, our customer care team is always happy to help and review your case personally. Your feedback is important to us and helps us improve our service and products. Best regards, Neofollics Hair Technology
anoniem
1/23/2026
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GIOR KAP
1/21/2026
Too much irritation and shedding.
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Response by Neofollics Hair Technology
Dear Gior, Thank you for sharing your feedback and we are sorry to hear that your experience was not satisfactory. At Neofollics, we take any potential adverse reactions very seriously. For this reason, we offer a 7-day satisfaction guarantee for cases in which customers experience discomfort, irritation, or any unwanted reaction. In such situations, customers can register via our website or contact our customer care team directly so we can properly assess the case and offer an appropriate solution. According to our records, there was one order placed in September and another in December, but we did not receive any support requests related to adverse effects for either order. Until now, we were not informed of this issue. We would be happy to investigate your case and assist you personally. Please contact our customer service team with your order details so we can help you directly. Our goal is always to provide the best possible experience, and we are here to help. Kind regards, Neofollics Hair Technology

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