Is Neofollics Hair Technology trustworthy? Reviews and trustmark

Swanza Deluze
3/17/2026
I never received your product.
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Response by Neofollics Hair Technology
Dear, Thank you for your review, and we’re very sorry to hear that you have not received your order. We hope to provide you with a better experience in the future. If there is anything else we can assist you with, please don’t hesitate to let us know. We sincerely apologise for the experience and appreciate your patience. Kind regards, Neofollics Customer Service
Barbara Zumer
3/16/2026
ok, service
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Yakup yilmaz
3/12/2026
I have been using hair growth stimulating shampoo and roller for 3 weeks. So far I am happy with the shampoo but there needs to time to see exact progress in my hair. I continue to use them. They make me feel confident to use regularly at least for now. I hope I can see progress in the upcoming month. Thank for pursuing customer experience and satisfaction.
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Alyona Stukalova
3/10/2026
Probably not for me
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Response by Neofollics Hair Technology
Dear, Thank you for taking the time to share your experience and for your honest feedback. We truly appreciate it. We are sorry to hear that the product did not fully meet your expectations. The Hair Growth Stimulating Lotion is designed to support the natural hair growth cycle, which means that visible results can take some time and may vary from person to person. Unlike products such as minoxidil, which work through a different mechanism, cosmetic hair growth products often require consistent use over a longer period before results become noticeable. Regarding the applicator and the amount used, it can sometimes help to apply smaller amounts directly to the scalp and gently massage the lotion in to prevent the product from running. Your feedback about the applicator and product usage is very valuable to us and we will make sure to share this with our product team. If you have any questions about how to get the most out of the product, or if you would like advice on how to incorporate it into your routine, please feel free to contact us. We would be happy to help. Kind regards, Neofollics Hair Technology
Daniel Ward
3/9/2026
Beard growth serum
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Alessandro Biondi
3/6/2026
The customer support essere unprofessional and unhelpful. I wouldn’t recommend this service
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Response by Neofollics Hair Technology
Dear Alessandro, We are sorry to hear that your experience did not meet your expectations. We always aim to assist customers as clearly and professionally as possible during the purchasing process. Regarding returns, our policy requires customers to arrange the return shipment when products are ordered incorrectly. This is standard practice and is clearly outlined in our return policy. That said, we do regret that the information on our website may have been confusing in your case. Our customer support team is always available to help customers choose the most suitable products before ordering. In addition, we offer tools on our website such as the product recommendation quiz, which is designed to guide customers toward the most appropriate products based on their situation. We are glad that the return was completed and that the full refund has been processed. We appreciate your feedback and will use it to continue improving both our website and our service. Thank you for your feedback. Best regards, Neofollics Hair Technology

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