I really appreciate your direct support and the quick shipping. However, there are a few things I didn't like: - Outdated information on the website - Confirmation emails were in Dutch - Some parts of the website are in Dutch even though the language is set to German or English - The ordered carry bag was forgotten - I didn't realize that the protection layer is only on the top; it felt as if there was no protection layer at all. - Regarding the bags: the stitching to close them looks quite untidy. I hope it holds together. Almost every bag had little threads hanging that I had to remove or cut. - The bags also have a strong chemical smell. It was really nice that they sent me new bags when I mentioned this. - I ended up sending the set back. I received a free return label, which was great. Unfortunately, I had to remind them to refund my money. - The support via WhatsApp was really good and fast. However, in the end, the support team reacted unfriendly when I expressed my disappointment about having to remind them to transfer the money back.
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- SimonTranslated with AI
- Sören Fromhage
Super fast delivery.
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- Andrea Becher
Great products, fast delivery, would love to shop here again.
Translated with AI - Eddy JEAN-PIERRE
Great and fast delivery!
Translated with AI - Markus Meurer
Good service, great bags.
Translated with AI - Job
Great service! Products received quickly and of good quality.
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