Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

At Poker Merchant, we stand for nothing less than high-quality products and exceptional service. We offer the widest range of poker products in Europe, ensuring that you always find what you need to make your poker nights a success. Our team is always striving to select the best products and develop new items that meet the needs of our customers. This means that you can count on high-quality products that meet the highest standards. Furthermore, we are committed to providing the best service possible. Our customer service team is always available to answer any questions you may have and help you make the right choice.

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How would you rate Poker Merchant?

ValuedShops reviews

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Poker Merchant has 380 5 star ratings 380
Poker Merchant has 53 4 star ratings 53
Poker Merchant has 21 3 star ratings 21
Poker Merchant has 10 2 star ratings 10
Poker Merchant has 23 1 star ratings 23

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  1. Luigi Preziosi

    Fast delivery !!!

  3. Alex K.

    Ordered from the United States and everything went smoothly. One of the parts of my order was out of stock so they reached out to me individually to solve the issue - really appreciated that! Highly recommend!

  4. How would you rate Poker Merchant?

  5. Stan Kusper

    Really nice qualiity poker chips.

  7. Matteo

    Best quality

  9. Adam Westaway

    Product is very expensive but worth every penny. It was a bit annoying that after spending so much I then had to pay import and duty on top before it could be delivered but that isn't Poker Merchant's fault. The pre-sales support was excellent all via WhatsApp. Even sent me a video of the chips to get a better look before purchasing.

  11. buzdovan

    very unprofessional, the same day I received the shipment, I contacted them, they sent me the wrong chips, this is their answer... Thank you for your email. We have checked and it seems that our website is not up to date with the latest image. These are (new) tournament chips and not the cash game chips. So we wouldn't be able to send you a different design. However, let me know when you place another order and I'll make sure to add some free items for the inconvenience. extremely frivolous and irresponsible