Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

At Poker Merchant, we stand for nothing less than high-quality products and exceptional service. We offer the widest range of poker products in Europe, ensuring that you always find what you need to make your poker nights a success. Our team is always striving to select the best products and develop new items that meet the needs of our customers. This means that you can count on high-quality products that meet the highest standards. Furthermore, we are committed to providing the best service possible. Our customer service team is always available to answer any questions you may have and help you make the right choice.

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How would you rate Poker Merchant?

ValuedShops reviews

ValuedShops
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Poker Merchant has 380 5 star ratings 380
Poker Merchant has 53 4 star ratings 53
Poker Merchant has 21 3 star ratings 21
Poker Merchant has 10 2 star ratings 10
Poker Merchant has 23 1 star ratings 23

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  1. Jo Wilson

    Customer service was rubbish. Took days to respond and in the end they just stopped answering me.

  3. Matt Phipps

    A good service and excellent quality product

  4. How would you rate Poker Merchant?

  5. Mikael Johnsson

    Amazing products

  7. Great product and super fast delivery!

    I ordered the 220cm * 100cm poker mat from Norway on a monday, and it got delivered on my door on Wednesday evening. When it comes to the poker mat, it is exactly what I was expecting and hoping for. It sticks good to the table and the cards slides very well on it. Perfect for poker nights.

  9. Scott McLeod

    Slow shipping, but when I let Poker Merchant know that FedEx had my package held up in customs for a week, Poker Merchant reached out to FedEx and I received my package quickly afterward.

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  11. Colm Murphy

    Very helpful with design & easy contact on WHATSAPP