Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

At Poker Merchant, we stand for nothing less than high-quality products and exceptional service. We offer the widest range of poker products in Europe, ensuring that you always find what you need to make your poker nights a success. Our team is always striving to select the best products and develop new items that meet the needs of our customers. This means that you can count on high-quality products that meet the highest standards. Furthermore, we are committed to providing the best service possible. Our customer service team is always available to answer any questions you may have and help you make the right choice.

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How would you rate Poker Merchant?

ValuedShops reviews

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Poker Merchant has 699 5 star ratings 699
Poker Merchant has 101 4 star ratings 101
Poker Merchant has 32 3 star ratings 32
Poker Merchant has 14 2 star ratings 14
Poker Merchant has 32 1 star ratings 32

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  1. Graham Beastall

    The products are good, but my goal was to get a custom logo on them and this was not achieved - my request in the order was ignored. The order process on the web is not responsive to something other than standard template designs.

  3. Wojciech Januszewski

    Perfect service!

  4. How would you rate Poker Merchant?

  5. Alessandro Bellosta

    Ordered 300 monte carlo poker chips set. Product was delivered in 3 days as promised, very good service. On the other hand the chips had some imperfections on the edges: random white spots and irregular edge lines (some thicker some thinner)

  7. Thorbjorn Ronje

    Extremely good customer service, went above and beyond with the delivery of 2x1000 chips and other stuff.

  9. Niels Van hoof

  11. Jens-Thomas Hoffmann