LumenXL.dk

| total 940 reviews |

67 reviews last 12 months

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Member of ValuedShops since 2021

Regular monitoring
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Real entrepreneur

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Michael Junker
10/29/2021
hurtig levering
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Response by LumenXL.dk
Dear Michael, we really appreciate your positive review. Enjoy your order!
Bo Persson
10/28/2021
Long delivery time and tricky payment
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Response by LumenXL.dk
Dear Bo, thank you for your honest review. Our web shop is located in the Netherlands and therefore the delivery time is slightly longer than you are used to. Payment is made via the 'Mollie' platform and is absolutely safe. Your package was presented to DPD on Wednesday, and was delivered to you on Tuesday due to the weekend in between. We hope that you are still satisfied with your order. We look forward to seeing you again!
How would you rate LumenXL.dk?
Mikkel Laursen
10/27/2021
Great service
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Response by LumenXL.dk
Hello Mikkel, Thank you for your enthusiastic review. We hope you enjoy your order!
Stig Holmboe
10/25/2021
Quick and problem free ordering and service
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Response by LumenXL.dk
Dear Stig, thank you so much for sharing your review with us. This is highly appreciated and we are happy to see that you are satisfied with our service and products. We wish you all the best with your order!
Rasmus Hundrup
10/21/2021
Missing to small products!
Reply
Response by LumenXL.dk
Dear Rasmus, thank you for your review. Our customer service has contacted you via email to discuss the situation. We would like to get in touch with you personally to talk about the situation. We always ask our customers to contact us immediately if there is something wrong with the order, we have not received a message from you that something was wrong with the order. The experiences of our customers are important to us and if the delivery does not meet your expectations, we would like to hear about it. If this is unfortunately not the case, we will do everything we can to find a suitable solution for you. I would like to hear from you via email.
Robertas Paskauskas
10/6/2021
Fast delivery and lovely support team
Reply
Response by LumenXL.dk
Dear Robertas, thank you for your kind words. Our team works hard to give everyone the best support. It's great to hear you appreciate it. Until next time!

Approved

Member of ValuedShops since 2021

Regular monitoring
Clear conditions
Complaint management
Real entrepreneur

Contact info

Verified

Address: LumenXL.dk
Euregioweg 277
7532 SM Enschede NL
Email
Phone: +4578782680
Website: lumenxl.dk
CoC: 66572541
VAT: 856613654B01

LumenXL.dk

Med specialisering i LED-belysning, og med et stærkt fokus på forholdet mellem pris og kvalitet, bestræber LumenXL sig på at gøre energibesparende produkter tilgængelige for alle.

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