Tatanka.nl

Everything is good! Thanks!

It's a high quality shop with kind intentions and fast shipping. :)!

Everything as expected!

I’d like to start the review by saying I visited the shop irl in 2017 and placed three orders in the last 7 years. Never had any complaints since now. I’d also like to say that I’m quite navigated in magic truffles, I know how to take them and I also followed the instructions provided on the site. Placed an order in mid June, three boxes of truffles and one grow kit. The grow kit doesn’t seem to be growing anything (again, read the instructions throughly and stored the box appropriately), and it’s been 20 days The truffles didn’t do a thing, I ate those specific truffles before and always worked fine. I ate them with two friends of mine, none of us felt anything. I reached out to them, even saying that it could probably be a defect developed during the transportation since it’s really hot in Italy right now, so I didn’t blame them at first. Just said the truffles didn’t work. After an excruciating exchange of emails they concluded that it was my fault (“truffle effect may very”, “you ate too little” as if it was the first time I ate them), offered a 40% discount that is already available site-wide to any customer at the time I’m writing (so they didn’t offer anything) and told me to get over it basically. It’s a shame cause I’m not a first time customer, I know how high my tolerance is and I know how to assume the truffles. I see I’m not the only one that had a similar issue to my experience, too bad they didn’t change their policy. I know they’ll reply by saying that they did everything possible and they “offered me a solution”, also that the customer service is fair. No it’s not, I’m sorry, and you didn’t do anything to help my situation. You just told me to buy some more (but with a site-wide public discount! c: ), as if I were to do so after your replies. Don’t buy from them, there are far better shops that sell grow kits and truffles than this one. Don’t reach out to them if you don’t wanna be blamed for their faults and scammed.

Order was easy and arrived quickly at home, but product quality was not as good as expected; low effect

Great service