Update after chasing up order sent back to shipper by customs by company. I was told I had to wait for my order to reship as an investigation with DPD and them to sort the issue has to occur first. I was given option to cancel order and receive refund. Poor customer service to punish the customer to wait on an error not caused by buyer. Reshipped two days later again. Apparent issue was HS code not accepted by customs, yet other orders to UK (from other reviews) have occurred. Unsure I will use this company again and not sure I'd recommend. If customer service was better vs telling me I have to wait for them to investigate the issue with DPD which could take several days. While a small business who relies on ordered product to arrive in a timely manner.
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- AnneMarie Brown
- Daniel Manuel da Conceição Lopes
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How would you rate 123paracord.com?
- Elina
Quality goods, very reasonable prices, fast order processing. All in all, a very good experience.
- C.A van Akkeren
Bestelling was binnen 3 dagen binnen.
- ARMINDA BRAZ
excellent
- Robert Jackson
Fast delivery and high quality items. Would definitely recommend and will buy from here again.