Approved

Member of ValuedShops since 2021

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
Last verification
Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

Real entrepreneur

Manifesto

Drogisterij Bilsen has been a trusted name for home and kitchen products for more than a century. What began as a small hardware store near Antwerp Central Station grew into an established shop with a strong and carefully selected assortment. Since 2004, our family has continued building this story. By working with suppliers from Europe, the US, and the UK, we are able to offer our customers a unique range and reliable quality. Our promise is simple: strong quality, fair prices, and service you can rely on.

View manifesto

How would you rate Bilsen?

ValuedShops reviews

ValuedShops
Filter reviews by rating
Bilsen has 1142 5 star ratings 1142
Bilsen has 113 4 star ratings 113
Bilsen has 23 3 star ratings 23
Bilsen has 11 2 star ratings 11
Bilsen has 59 1 star ratings 59

Impartially managed by ValuedShops. Read our policy and terms.

Apply filters

Sort
Rating
Search reviews
Publication date
Review properties
  1. Martine van ‘t Hoenderdaal

    Order was delivered quickly.

    Translated with AI
  3. Wiebke Knoth

    The package was not delivered, even though the goods have already been paid for.

    Translated with AI

  4. How would you rate Bilsen?

  5. Els Haesebrouck

    Very fast delivery

    Translated with AI
  7. Rudy

    Great webshop and good prices.

    Translated with AI
  9. Frank Freudenberg

    The order with payment via PayPal on the iPhone did not work. Then PayPal was also unavailable on the PC. However, both orders were processed, and I received an email reminding me of the payment. The items I actually wanted were removed from the shopping cart, and only the items I ordered to qualify for free shipping were delivered. An email to support was answered with "we can charge you separately for the missing items." My response to do so was declined, and the items were shipped. This was the first and last time I ordered here. 2 stars only for the fact that something actually arrived.

    Translated with AI
  11. Graham Hechter

    Great shop with a large variety of goods