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Member of ValuedShops since 2021

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  • Real entrepreneur

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This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

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Real entrepreneur

Manifesto

Drogisterij Bilsen has been a trusted name for home and kitchen products for more than a century. What began as a small hardware store near Antwerp Central Station grew into an established shop with a strong and carefully selected assortment. Since 2004, our family has continued building this story. By working with suppliers from Europe, the US, and the UK, we are able to offer our customers a unique range and reliable quality. Our promise is simple: strong quality, fair prices, and service you can rely on.

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How would you rate Bilsen?

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Bilsen has 1438 5 star ratings 1438
Bilsen has 135 4 star ratings 135
Bilsen has 24 3 star ratings 24
Bilsen has 14 2 star ratings 14
Bilsen has 70 1 star ratings 70

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  1. William

    Easy to order and very quick delivery, even from Belgium to the Netherlands.

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  3. N

    Absolutely unacceptable experience. I received a damaged item , and despite multiple attempts to contact customer service via email, SMS, and their website, I received zero response. No acknowledgment, no return process, nothing. This level of disregard for customers is shocking. It’s not about the price of the item—it’s about basic respect and accountability, which this company clearly lacks. I would strongly advise others to avoid ordering from here unless you’re willing to risk being completely ignored if something goes wrong.

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  4. How would you rate Bilsen?

  5. Familie A.

    The glass candle holders were not protected with any packaging, not even a film or padding, and arrived broken. I've never experienced anything like this before. I requested a refund through PayPal. The seller did not require a return.

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  7. anonym

    Fast delivery. Shipment tracking was always updated.

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  9. Anke

    Everything is top quality... it was really delivered within 3 days... always happy to order again. Best regards

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  11. jacques HUBERT

    Very good service, perfect follow-up, and fast delivery.

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