Magic truffle express

We are home alone for the weekend and wanted to order online due to the super fast delivery, which saves us an hour of driving. I ordered on Thursday at 2:30 PM, and it was supposed to be delivered to our home on Friday (today). We just called PostNL, and they said that you haven't brought the package to them again!!! I want to contact you, but the phone number doesn't work, and I can't reach you via email! This is worthless; it's always misleading with deliveries. I hope you can keep the package at your place and refund my money.

On Monday, I placed my order, and as of today (Friday), my package has not been received by PostNL. This has nothing to do with the fact that I live in Belgium. I can understand delays with PostNL, but I find it incomprehensible that my package has still not arrived at the delivery service after five days, especially since your slogan is "super fast delivery." Yesterday, I also contacted your customer service via email, and I have not received a response until today. Disappointed with Magic Truffle Express, I will have to drive to the Netherlands today to buy truffles.

Service is REALLY good. I had a problem and it was resolved immediately, and my orders are always on time!!

I have never had any issues with this shop until my last order, where the delivery service unfortunately lost my package. Truffle Express quickly ensured that I was sent another package, and it arrived on time for my planned evening with friends. Thank you so much.

I have been placing my monthly order here for over a year now and it has always been good 👍👍

I ordered a pack and received an email from them stating that the package was delivered, but there is nothing in the mailbox. I checked the address three times, and it is correct.