The wrong product arrived. I ordered ultra-matte and received extra-matte instead. Due to time constraints, we had to use the wrong bottle.
Membership cancelled
Membership cancelled since 2026
ValuedShops reviews
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- Jana BockTranslated with AI
- Karl-Ingo Wedemeyer
Good prices and products, but unfortunately the shipping communication is lacking. Overall, the delivery took 10 days, which was a bit long. But everything else was fine.
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- Amalia Winkler
The service is very good, but I have to deduct one star for the packaging! The cans all arrived dented.
Translated with AI - Reinhard Kirschbach
Price and delivery very good.
Translated with AI - Hedwig Schwarzmann
The package has not arrived. After inquiring with EMMSO, they assured via email that the company would take care of the package. Unfortunately, there has been no response to date.
Translated with AI - Katharina O.
I had to wait a long time for my order and only found out upon inquiry that the product would be delivered later. As a small gesture of goodwill, I was promised an additional item. However, it seems that this information did not reach the employee who packed the package. There is good intent in customer service, but there are challenges in the implementation.
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