Delayed delivery, from Friday to the following Wednesday. The DHL delivery person, while we were at home (a villa with a very high gate), threw the package over the gate without even taking the precaution to ring the intercom. I stayed inside my house to ensure I wouldn't miss the delivery of the package. The lack of professionalism from the delivery person, by throwing the package from a significant height, damaged the box containing the pony and the accessories. Unacceptable!
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ValuedShops reviews
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- Patricia PerrinTranslated with AI
- Marchaudon carine
Still no sign of my order, it has disappeared.
Translated with AI How would you rate Crafty Ponies?
- Annemieke Kolle
Friendly customer service, shipped quickly.
Translated with AI - olicap
Very good quality!
Translated with AI - Céline Prévost
Serious site
Translated with AI - Vanessa Dahmouni
Very responsive customer service, fast shipping. Very satisfied with my order.
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