Amsterdam Flowers

Fast, neat feedback and beautiful bouquets: a big thumbs up!

The bouquets are beautiful, and they are delivered neatly and on time.

Beautiful flowers, fast delivery, good service, and good value for money.

After a misunderstanding regarding the delivery, I was called back and emailed, and everything has been resolved perfectly.

The flowers were nice, but the delivery ruined the experience. I sent a bouquet for my friend’s birthday with specific instructions regarding the delivery time, but it was delivered late. No one was home, and the driver neither called me nor my friend; instead, he left the bouquet at another house, with a small note left behind on the staircase, not even at the door! They didn’t notify me about this via email either, and I had to complain to receive a response the next day, which simply stated, “it was left in the next door building.” There was no apology, no offer to make it right, and no compassion at all regarding the birthday gift they had just ruined. My friend was only able to pick it up the next evening, which is obviously not how it is supposed to go. I’m disappointed with the service and the lack of customer care.

I used Amsterdam Flowers as a secondary option because the first delivery (from another company) had to be canceled after a 3-day delay. Amsterdam Flowers delivered the order within a couple of hours. I am taking out 1 star due to the limited variety of products. I was looking for potted plant options without blossoms, since it was for a man, but there weren't many choices; most of them were orchids or other feminine flowers. Additionally, if you want to add chocolate to the order, there is only one option, and it's also pretty basic chocolate.