The phone shop

Ordered a Xiaomi RedmiBook Pro 14 laptop (order # PS4890 from July 14, 2024).
Item was sent 4 days later (handed over to carrier late evening July 18th, after my request to the shop when they are going to ship it).
Item delivered in good shape (no damages), but with two major issues:
1. Chinese version of the Windows 11 installed (and it is impossible to change language from CN to EN because this is a Single Language version only for a China market only).
2. Power supply has a Chinese plug (and it is not possible to use it in EU) without adapter.
Nothing was mentioned about this on the description for that laptop on the seller website.

I've submitted a return request. After couple days got the answer that I should fix those issues by myself (buy adapter, fix issue with language).
Requested goods return one more time - 10 days gone, still no answer.

To summarize - THE PHONE SHOP selling cheap Chinese versions of the laptops and cheating costumers with not correct description of the goods.

Laptop for Chinese market - not possible to use at EU.
Not recommended to deal with this shop!