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Pascal Brille

11/21/2024

The transport company had a tracking system; in conclusion, they arrived to deliver without knowing anything. There is a rule-free shortage regarding the table.

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Pascal Brille
11/21/2024
The transport company had a tracking system; in conclusion, they arrived to deliver without knowing anything. There is a rule-free shortage regarding the table.
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Response by Decomeubel
Thank you very much for your review. Unfortunately, we only learned about your findings through your review, and you did not contact us before writing it. We regret this, of course, because if you are missing a screw, we can simply send it to you immediately; it’s no problem at all and just a matter of one phone call, email, or message. To be on the safe side, we will send you two so that you have one spare. Regarding the transport company: we have been using the services of Griffioen Transport for some cases for the past 12 years, to the full satisfaction of both ourselves and our customers. The fact that you experienced this differently can be considered very exceptional. Therefore, I immediately contacted the carrier. They say they emailed the tracking information to you, but you claim you did not receive it. In such cases, the cause is usually a typo in the email address, or the email ended up in the SPAM folder. In your case, it seems neither is the issue. Since you used a business email address, it is also possible that it was blocked by your mail server, but it is difficult to determine why the email did not arrive, as it was indeed sent with the intention that you would receive it. Nevertheless, I hope you will enjoy your new table very much.
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Wendy
11/20/2024
They respond quickly to questions, and the delivery was also very fast.
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How would you rate Decomeubel?
Jacqui
11/18/2024
Fast delivery; top quality.
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Response by Decomeubel
Thank you very much for your kind review.
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Chris V
10/29/2024
Great products of good quality. I purchased various pieces of furniture from Decomeubel.
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Laurine SOETENS
10/28/2024
Fast delivery and in very good condition.
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Response by Decomeubel
Thank you very much for your beautiful review.
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bas bezooijen
10/28/2024
Everything as agreed.
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