Is Decomeubel trustworthy? Reviews and trustmark

Kevin
6/17/2024
Delivered quickly and pleasantly. As a tip, please package the wine rack in a box next time to avoid any potential damage.
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Response by Decomeubel
We were very surprised to read your review. After extensive phone contact with you, during which we indicated that this product is less suitable for shipping with PostNL because it often arrives damaged, you yourself confirmed that you had that experience. Therefore, I suggested that we personally deliver the wine rack to you, which you thought was a good idea, especially since you needed it quickly. Normally, we do not do this, but we offered it as an extra service. There was obviously no need to fully package a wine rack that we were bringing to you in our personal car, which is why it was not wrapped. You could see exactly what you were purchasing without any unpleasant surprises afterward. This review, therefore, surprises us greatly, I must say.
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H.G.
6/17/2024
Very fast delivery to Germany. Great price and a super beautiful laundry basket. Would gladly order again.
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Response by Decomeubel
Thank you very much for your review 😊
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Salvatore Varriale
6/13/2024
Great service team, quick delivery
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Response by Decomeubel
Thank you very much for your positive review.
Filip De Geijter
6/10/2024
Decomeubel is super fast and accurate!
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Response by Decomeubel
Thank you for your lovely review 😀
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Ria Snel
6/5/2024
Everything was delivered on time.
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Response by Decomeubel
Glad to hear that everything went as you wished, and thank you for your review.
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Rina Van den Bergh
5/30/2024
Perfect packaging, friendly delivery. It's a pity that the fabric is not exactly the same as the models we saw in the hospitality business; it was more of a solid cognac suede, while these have spots. But it's also okay...
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Response by Decomeubel
Thank you for your review. The chair you saw in the hospitality business was certainly not the SPLASH chair, as you ordered, because the SPLASH chair has only been made in the LUXOR fabric since its inception, and it is indeed (although quite light) speckled. The chair you saw was probably the MIRACLE chair. This one is upholstered in the SOFTYL fabric and is not speckled but solid in color. At first glance, both models may look somewhat alike, but they are not the same. We always advise: if you see a chair somewhere, take a photo of it, then it can always be determined later with certainty which model it is.
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