Is Decomeubel trustworthy? Reviews and trustmark

Corrie
11/6/2023
Competitive price and very fast delivery. Highly recommended.
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Lothar Patzelt
11/6/2023
The item was delivered quickly and was well packaged. However, the item was partially poorly finished. One leg was not sanded properly, and there was a piece broken off the beak.
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Response by Decomeubel
Thank you very much for your review, which we received with great surprise. You did not inform us in any way that there was an issue with the product you received. This is, of course, very strange. The normal procedure should be that if you have a problem with something that was delivered to you, you first inform the seller and give them the opportunity to resolve your complaint within a reasonable timeframe. Only if this is not handled properly by the seller is such a review appropriate; however, posting such a review without having contacted the seller at all is rather an unorthodox way to submit your complaint. We are easily reachable via email, app, and phone, so it is very unfortunate that you chose not to utilize any of these options and instead went straight to using the review tool.
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Yvonne Naaktgeboren
10/25/2023
Fast delivery, missing 4 caps, handled correctly!
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Sonja
10/24/2023
Very fast delivery, delivered the next day already. The ordered chairs were also cheaper than elsewhere. Quick and friendly responses via WhatsApp. Highly recommended!
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Response by Decomeubel
Thank you very much for your positive review.
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patrick
10/23/2023
good product super
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ben
10/18/2023
I received very friendly assistance via WhatsApp. Great team!
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Response by Decomeubel
Dear Ben, thank you very much for your lovely review, and we wish you a lot of enjoyment in your home, which will surely be achieved with the new chairs :).
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