Deurklinkenshop

Mistakes can happen, but the quality of a company is shown in how they handle resolving them. The delivery of 3 matte black partridge gates went wrong. First, only one arrived, while the packing slip indicated 3. After a phone call, the remaining quantity was delivered the next day. However, one of the two was incorrect. I reached out again, and now I am still waiting for the last one. Although the delivery process has not gone well, I do have confidence that it will be resolved. It is extremely frustrating that things are unfolding this way. I assume this is an isolated incident. The staff is friendly and helpful in correcting the mistake.

Received the wrong order, sent an email to get the correct door stops but have not yet received a response from customer service.

everything delivered quickly