Is VitiligoShop trustworthy? Reviews and trustmark

Sarah

9/2/2025

1 star for the product... I received a tester set, but the Coverderm cream does not do what I expected at all. The colors are very light, and I mixed 2 colors based on other reviews, but to no avail. It also does not cover well; it does not blend naturally, and you can really see the layer 'sitting' on the skin.

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an de kock
9/9/2025
marcel Ten Heggeler
9/4/2025
The delivery is not getting started, even after sending an email.
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Response by VitiligoShop
Dear Marcel, It is unfortunate to read that your order does not seem to be progressing well. We understand that it is frustrating when you do not know the status of your order. We have resent the order and have understood that it has now arrived well. Kind regards, Jeannette Kershof VitiligoShop
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Sarah
9/2/2025
1 star for the product... I received a tester set, but the Coverderm cream does not do what I expected at all. The colors are very light, and I mixed 2 colors based on other reviews, but to no avail. It also does not cover well; it does not blend naturally, and you can really see the layer 'sitting' on the skin.
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Response by VitiligoShop
Dear Sarah, Thank you for taking the time to share your experience with us. It's unfortunate to read that the Coverderm cream did not provide the result you were hoping for. Coverderm is a highly covering camouflage cream, but the final result can vary from person to person. This depends, among other things, on skin type, application method, chosen color, and combination with other products. For some customers, it takes a little time to find the right technique or color combination to achieve a natural result. We are happy to assist our customers personally in this, as often a small adjustment in color choice or application can lead to significant improvement. It would have been nice if you had contacted us before or after your order, so we could have looked together for the best solution. We will certainly take your feedback into account and hope to still be able to help you achieve a result that you are satisfied with. Best regards, Jeannette Kershof VitiligoShop
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Alexandra Štefancová
9/2/2025
Peter M Westgeest
8/31/2025
Maureen Stoot
8/31/2025

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