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Nathalie

12/11/2017

The service was great, and the earrings we ordered were also super beautiful. However, we ordered two pairs of earrings, and every time we put them on, the back of her earrings is completely open... they are way too tight and press too hard on her ear. I've tried them without the extra stopper, but it's the same every time. She also has other earrings from a different store, and she doesn't have this issue at all. It's a shame... I had seen other nice earrings, but now I'm hesitant to order them because of the previous earrings.

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M Van wier
12/12/2017
Nice earrings, beautifully packaged and a fast delivery.
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Annelies Lemmens
12/12/2017
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D Jacobs
12/12/2017
Nathalie
12/11/2017
The service was great, and the earrings we ordered were also super beautiful. However, we ordered two pairs of earrings, and every time we put them on, the back of her earrings is completely open... they are way too tight and press too hard on her ear. I've tried them without the extra stopper, but it's the same every time. She also has other earrings from a different store, and she doesn't have this issue at all. It's a shame... I had seen other nice earrings, but now I'm hesitant to order them because of the previous earrings.
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Response by Hippe Girls
Dear Nathalie, It is such a pity that you are not satisfied and have given us a negative review. You ordered two pairs of earrings in October: unicorn earrings and ballet shoe earrings. You mentioned that the earrings are too tight; is there no room for the butterfly back when the post is in your ear, or are you perhaps using both backs at the same time? Often, when the back of the earring breaks, it can indeed be because the butterfly back is poking into the back. What can help is to use only the rubber stoppers. Another reason could be that small wounds often occur during changing. The skin can adhere to the post, and when removing it, the skin can get damaged. Dirt, such as shampoo, can get in there, which can lead to irritation and inflammation. Our advice is to always disinfect the earrings and your earlobes. Daily checks are also important; just turn the backs a bit and see if the skin looks calm. You mentioned that you also tried it without the stoppers. Our advice is not to use both backs at the same time. Especially in winter, earlobes can swell due to the difference in cold and warmth. The rubber stopper often does not shift, and if the earlobe swells, the stopper can push the butterfly back into the back of the earring, leading to wounds. It’s a shame you didn’t reach out to us; we could have advised you. We would love to hear back from you. Kind regards, Gwendola Post
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Inge Ramaekers
12/11/2017
Hannie Terlouw
12/11/2017
Clear website and fast delivery.
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