Is Hippe Girls trustworthy? Reviews and trustmark

GUIOT Ingrid
12/27/2024
Fast shipping and the earrings are great!
Translated with AI
Reply
D van Grinsven
12/27/2024
I bought 2 pairs of earrings as a Christmas gift for my daughter. The set of hoop earrings we ordered fell out twice after just one day of wearing them. They close very poorly, and the pin is also very thin and fragile (bends in all directions). For the price, the quality really leaves much to be desired. I have now put the studs in for the first time, let's see if they stay in place properly.
Translated with AI
Reply
Response by Hippe Girls
Hi Daisy, It's a pity that you gave us a negative review and didn't just send us a message. We could have immediately informed you that the beautiful hoop earrings have an adjustable hinge. If the hinge is opened with force, the tension can decrease a bit, but fortunately, this can be easily adjusted again. Additionally, silver is a soft precious metal and therefore flexible. This is actually an advantage, as it prevents the metal from breaking quickly. We will send you an email shortly with instructions on how to adjust the hinge yourself. If you can't manage it, no problem! You can return the earrings to us, and we will gladly adjust them for you. If you have any further questions, please feel free to let us know. We are happy to help! Best regards, Gwen
Translated with AI
How would you rate Hippe Girls?
Fenny Hendriks-Iping
12/27/2024
Fast delivery Nice children's makeup
Translated with AI
Reply
Elke Hansen
12/27/2024
I haven't received anything so far.
Translated with AI
Reply
Response by Hippe Girls
Hello, We are sorry to see that you left a negative review. We understand that you wanted to receive your package quickly, but as stated on our website, delivery times can be a bit longer during the Christmas period. Your package is on its way from the Netherlands to France, and during this time, the delivery time is 7 to 10 business days. Currently, the delivery is still within the time frame indicated on our site. Additionally, we shipped your order very quickly, despite it being the busiest time of the year, to ensure it was on its way to you as soon as possible. If you had contacted us, we would have been happy to inform you about the status of your order and let you know when you can expect to receive it. Thank you for your understanding, and we hope you will be satisfied with your order as soon as it arrives. Best regards, Gwen
Translated with AI
12/27/2024
Reply
Jean Luc ROULET
12/26/2024
Did not receive the package 😡
Translated with AI
Reply
Response by Hippe Girls
Hello, We have just learned that your package will be delivered to you this Thursday. The French postal service has confirmed it to us. We wish you a great end of the year. Best regards, Gwen
Translated with AI

Hippe Girls

Average score

Calculation of the score

External sources

Average score

Calculation of the score

External sources

Last 12 months review count

Approved

ValuedShops reviews

How would you rate Hippe Girls?