Is Hippe Girls trustworthy? Reviews and trustmark

Kirsten van Kooten

9/23/2023

I ordered a screw back because we had lost one. Unfortunately, this new screw back does not fit the earring we already had. It is also a different screw back than the one we had. I couldn't find the flat one we had anywhere on the site, so I thought I would try a different one, but it doesn't fit. The earrings we also purchased were fine, though.

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Kirsten van Kooten
9/23/2023
I ordered a screw back because we had lost one. Unfortunately, this new screw back does not fit the earring we already had. It is also a different screw back than the one we had. I couldn't find the flat one we had anywhere on the site, so I thought I would try a different one, but it doesn't fit. The earrings we also purchased were fine, though.
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Response by Hippe Girls
Good morning Kirsten, It's a pity that you didn't reach out to us; we could have looked into it together and perhaps offered you a solution. I have checked your order and see that you ordered a silver back with a screw closure. In your previous order, you ordered surgical steel earrings with a screw closure. These backs are indeed flat. The surgical steel backs are also available on our site; they are just not listed with the silver earrings but only with the surgical steel earrings. You can return the silver back to us, and we will exchange it for you. If you ever have doubts about whether you have the correct back in the future, just click on our chat function. We will take a look with you right away. Have a nice weekend, best regards, Gwendola Post
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Marieke Star
9/23/2023
How would you rate Hippe Girls?
Silvia
9/19/2023
Fast delivery. And finally earrings that my daughter can wear comfortably!
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Piet Galama
9/16/2023
Froukje Hoekstra-de Koning
9/14/2023
Patricia Serrano
9/12/2023
Beautiful quality and good service.
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